Flood Financial Assistance That Is Available For Townsville Homes And Businesses

All the info in one spot


21 February 2019

Triple M Townsville

As our city starts to get back on it's feet after the monster monsoon, make sure you understand how the financial assistance works. 

Here's a full list of the financial help that is available now for Townsville residents impacted by the floods. 

Community Recovery Hubs are open 7 days a week from 9am-5pm for you to speak to someone in person about your finances and other support services. 

  • Ground Floor - State Government Building

    187-209 Stanley Street, Townsville
  • Townsville Stadium – Murray Sporting Complex

    Murray Lyons Drive, Annandale
  • Brothers Townsville Football Club

    468 Bayswater Road, Mount Louisa
  • 1300 Smiles Stadium, 

    14 Golf Links Drive, Kirwan
  • Bluewater Community Centre

    14 Forestry Road, Bluewater

✔️ Far North Queensland Floods – Australian Government Disaster Recovery Payment $1,000 per adult and $400 for each child https://bit.ly/2MTZeTj

✔️ Far North Queensland Floods, February 2019 - Disaster Recovery Allowance for short term payment if a disaster directly affects your income https://bit.ly/2SvVWL6

✔️ Essential Services Hardship Assistance Grant - Supports people directly impacted by a disaster when they have lost one or more essential services for five days. $150 per person, $750 for a family of five or more https://bit.ly/2WJloMn

✔️ Emergency hardship assistance grant - Supports people directly impacted by a disaster to meet essential needs for food, clothing, medical supplies or temporary accommodatio, $180 per person and up to $900 for a family of five or more https://bit.ly/2RAxpjL

✔️ Essential household contents grant - If you are uninsured or unable to claim insurance, you may be eligible for financial assistance towards replacing or repairing essential household contents. Up to $$1,765 for single adults and up to $5,300 https://bit.ly/2BpP2x8

✔️ Structural assistance grant - If you are uninsured or unable to claim insurance, you may be eligible for a one-off payment to contribute towards repairs to your home to make it secure and safe. Up to $10,995 for single adults and up to $14,685 for couples or families https://bit.ly/2UKPyx2

✔️ Essential services safety and reconnection grant - if you are uninsured, or are unable to claim insurance, you may be eligible for a grant to help reconnect essential services that were damaged by a disaster. Up to $200 towards a safety inspection for each essential service (electricity, gas, water and sewerage or septic system). Up to $4,200 towards repair work to enable essential services to be reconnected (for example, electrical wiring) https://bit.ly/2WQCfgn

✔️ Disaster Recovery Funding Arrangements (DRFA) Category B disaster assistance for small businesses impacted by flooding. Disaster assistance loans of up to $250,000, and essential working capital loans of up to $100,000 https://bit.ly/2UL8L1F

For information and support phone the Community Recovery Hotline on 1800 173 349.

Follow the Townsville Disaster Information Facebook page for more updates.